Support

The following list is intended to help you find an answer or the right contact person for your concern as quickly as possible.

My organization is not listed in the directory.

eDirectory.ch lists companies and organizations domiciled in Switzerland that exchange electronic invoices with business partners via an e-invoicing service provider participating in eDirectory and that have granted this provider the right to publish their names in eDirectory. If you have any questions, please contact your e-invoicing service provider.

Invoice issuers who deliver electronic invoices to eBill recipients can be found using the corresponding eBill functions in the e-banking applications of Swiss banks. If you have any questions, please contact your eBill network partner.
For further information, see www.ebill.ch

The details for my organization are incorrect.

Inform your e-invoicing service provider so that they can change the data.

I am an e-billing service provider who wants to list my customers in eDirectory.ch.

If you are an e-invoicing service provider offering e-billing services to companies and organizations domiciled in Switzerland and would like to publish your customers on eDirectory, please indicate your interest by contacting PostFinance (e-rechnung@postfinance.ch). We will get back to you as soon as possible.